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IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Environment

Cb Defense Windows Sensor: Versions 2.0.1.x+
Windows Vista

Symptoms

Cb Defense Windows Sensor installer filename contains "vista" (for example, "installer_vista_win7_win8-64-3.1.0.150.msi")
Installation fails

Cause

Windows Vista is not supported (see Support for older versions of Windows in upcoming Cb Defense release 2.0)

Resolution

The misleading installer filename will be corrected in a future update.

Related Content

Supported Operating Systems: Cb Protection Agent, Cb Response Sensor, and Cb Defense Sensor

Cb Defense: Sensor Deployment FAQ

Article Information

Author:

Creation Date:

‎01-31-2018

Views:

911

Contributors

dcoty

esullivan

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