IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Cb Defense: How To Find Sensors On An Unsupported Operating System (OS)

Cb Defense: How To Find Sensors On An Unsupported Operating System (OS)

Version
Cb Defense Web Console: All Versions

Cb Defense Mac Sensor: All Versions

Topic
This document describes how to find all sensors installed on an unsupported Operating System (OS) for the purpose of updating them to a sensor version which does support that OS.

Steps

  1. Go to Settings > Enrollment
  2. Set the Policy filter to All and the Status filter to All
  3. Use the following query to find all sensors currently installed on an unsupported OS

sensorStates:UNSUPPORTED_OS

Important Note(s)

This is primarily for Mac sensors, as Windows sensors will exit if the installation is being attempted on an unsupported OS.

Related Content

Cb Defense: How To Find Sensors on High Sierra With KEXT Not Approved

Cb Defense: Mac Sensor Remains in Bypass After OS Upgrade

Cb Defense: How to Update Sensors from Dashboard

Cb Defense Sensor for Mac: Remote Installation

Cb Defense: How to Deploy Cb Defense Sensor on Mac using Casper

Mac OSX High Sierra Update: All Cb Products

Labels (1)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎10-20-2017
Views:
1463
Contributors