Version
7.2.3.3270 (Patch 3) and higher
Issue
On OS X and MacOS endpoints, customers have been encountering OS crashes or reboots after waking the laptop from standby.
Symptoms
End users are encountering crashes/reboots when attempting to wake their OS X/Mac OS devices from standby.
Cause
This issue was due to the b9daemon keeping a hold for too long, and will be fixed in an upcoming release of Cb Protection.
Solution
To resolve this issue, you will need to modify the pmset settings:
Please run the following command on any OS X/Mac OS device experiencing the issue:
Launch Terminal
sudo pmset -a autopoweroff 0 standby 0
These settings should take hold right away, no need to restart.
Important Note(s)
Engineering is working on resolving this issue, and is targeted to be fixed in an upcoming release of Cb Protection. This solution will be updated when we have the version confirmed.
You can find out more about these settings via Apple's kbase:
https://developer.apple.com/legacy/library/documentation/Darwin/Reference/ManPages/man1/pmset.1.html
