Environment
- EDR Server: 6.X and Higher
- EDR Sensor: All Versions
Symptoms
- Sensors will be offline until the server is rebooted. After a reboot the sensors will go offline again shortly
- SensorComms.log shows the HResult 0x80190192
- HTTP 402 message reported in the /var/cb/nginx/access.log
Cause
The server's license has expired
Resolution
A valid license must be applied to the server
Additional Notes
Data collected while the sensor was offline will be collected once a valid license is applied
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