Environment
EDR Container: All Supported
Symptoms
The command #edr-docker exec cbdiag halts at asking for a password for the current user
Cause
The PASS_MAX_DAYS for the container accounts is set to 90 days
Resolution
Attach to the container with the following command
#docker container exec -it carbonblack-edr /bin/sh
Then inside the container run the following commands
sh-5.0#chage -M 999 root
and
sh-5.0#chage -M 999 cb
exit the container and try #edr-docker exec cbdiag again
Additional Notes
The PASS_MAX_DAYS value can be found in /etc/login.defs in the container
Related Content
