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Endpoint Standard: How To Pause a Background Scan

Endpoint Standard: How To Pause a Background Scan

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Sensor: All Versions
    • Endpoint Standard
  • Microsoft Windows: All Supported Versions
  • Apple macOS: All Supported Versions

Objective

Provide instructions for pausing a background scanning on a single device

Resolution

  1. Navigate to the Endpoints page
  2. Select the desired Device Name(s) (check-box on far-left)
  3. Click Take Action button
  4. Select 'Pause background scan'
  5. Click 'Yes' in the confirmation window
  6. 'Background Scanning Paused' will display

Additional Notes

  • Only one automatic background scan will run per installation of the Cb Defense Sensor per endpoint
  • It may take some time (up to 15 minutes) for the background scan to stop once the 'Pause background scan' action has been selected
  • Manual scans can be done from the sensor command line, see this article for more information.
  • The scan will re-start when the Carbon Black Cloud sensor service or endpoint restarts

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Creation Date:
‎01-28-2019
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