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Endpoint Standard: Local Mirror Update Servers Not Updating since TLS 1.2 was implemented on our Signature Servers

Endpoint Standard: Local Mirror Update Servers Not Updating since TLS 1.2 was implemented on our Signature Servers

Environment

  • Carbon Black Cloud Console: All Versions
  • Endpoint Standard Local Mirror Server
    • Microsoft Windows: All Supported Versions
  • Carbon Black Cloud Sensor: 3.8.0.684 and Higher
    • Microsoft Windows: All Supported Versions

Symptoms

  • The Local Mirror server has not been able to update Signature pack versions.
  • No alerts are shown in the console.

Cause

 This as a result of our decision to retire pre-TLS 1.2 on our servers.  As a result the update is attempting to write to a protected folder and is being prevented by tamper protection.

Resolution

This issue is being worked on by our Engineering team and until a fix is created the workaround is to put the sensor in bypass on the mirror server.

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Creation Date:
‎10-25-2022
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