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Access official resources from Carbon Black experts

IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Version

5.1.x

Issue

Spinning Wheel Remains on page even after it has finished loading

Cause

The page is waiting for unnecessary facets to load

Solution

This issue is resolved in the 5.2 release

Note: Check here for how to troubleshoot similar issue with 6.0 CD release: 6.0 Spinner Wheel Stuck and Content Missing

Note: If you are experiencing this issue in a future release, please collect a HAR file and Cbdiags: How To Generate A Har File In Chrome

Article Information

Author:

Creation Date:

‎09-01-2016

Views:

578

Contributors

cmichaels

esullivan