Version
All Bit9 versions
Issue
The following events are showing in the Bit9 console:
"Queue and Memory Report appears deadlocked, causing Queue and Memory Report to have 2214 trigger collisions. "
Symptoms
- The events are showing frequently in the console
- Most or all of the computers are not communicating with the Bit9 server
Cause
The queue and memory report is an internal report that is written to the Bit9 server log.
The Bit9 server service is in a state where it cannot function normally.
This results in the symptoms listed above.
Solution
Restart the Bit9 Server and Reporter services
OR
Reboot the Bit9 server machine