IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

How to Update Your Community Email or Username

Please see below for details on updating the email address associated with your community account.

Unfortunately users are not able to update their usernames.  Please email the Community Team if you need to request an update to your username.

Updating your community email address
From any page in the community, click your profile image at the top right of the page.

This will offer you a drop-down menu -- click My Settings (fig. 1).

Once on the Settings page, click the Email tab to update your email (fig 2).

Capture1.PNG

 

Capture.PNG

 

 

0 Kudos