IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

6.1 Upgrade Appears to be Frozen when Migrating Events

6.1 Upgrade Appears to be Frozen when Migrating Events

Version

Cb Response 6.x

Issue

While upgrading, a single node is taking significantly longer than the others to finish migrating events

Cause

The process documents on this node are far larger than the other minions so it is taking longer to process these documents.

Solution

This is normal behavior. It is rare, but migration process can take over an hour to complete.

Warning: Do not interrupt the upgrade process prior to this point or it could corrupt the new legacy core. If you have already done so, you can run a disk activity monitor such as iotop or iostats. If there is very little activity that could suggest core corruption:

iotop

If there is very little activity you can open a case with support: Create a Case in The Community

Labels (1)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎05-04-2017
Views:
1044
Contributors