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Carbon Black Cloud: MSSP RBAC Role Has No Switch Orgs Option

Submitted by CB_Support yesterday

EnvironmentCarbon Black Cloud Console: All Supported VersionsMSSP ORG SymptomsWhen logging into the...

Audit and Remediation Carbon Black Cloud Container Endpoint Standard Enterprise EDR Managed Detection Prevention Workload

App Control: How to Enable or Disable the API

Submitted by CB_Support yesterday

EnvironmentApp Control Server: 8.1.4+Unified Management: Disabled ObjectiveHow to enable/disable th...

App Control

All Products: What is SUNSHUTTLE / NOBELIUM persistence?

Submitted by CB_Support Wednesday

EnvironmentCarbon Black Cloud : All supported versionsEDR Server : All supported versionsApp Control...

App Control Audit and Remediation Carbon Black Cloud Container EDR Endpoint Standard Enterprise EDR Hosted EDR Managed Detection Prevention Workload

EDR: MAC Sensor Showing Incorrect Health Score

Submitted by CB_Support Wednesday

EnvironmentEDR Apple macOS Sensor: 7.0.1 - 7.1.0EDR Console: All supported version SymptomsSensor ...

EDR

Carbon Black Cloud: Error 'Already has a file in status: Received' when trying to upload CSV to Reputation pag...

Submitted by CB_Support Wednesday

EnvironmentCarbon Black Cloud Console: August 3, 2020 release and Higher SymptomsAttempts to upload...

Carbon Black Cloud Endpoint Standard

EDR: Script airgap_feed.py Assumes Default Admin Is Enabled

Submitted by CB_Support Tuesday

EnvironmentEDR Server: 7.x SymptomsThe command 'python3 /usr/share/cb/airgap_feed.py import -f /fee...

EDR

EDR: Big Sur Install Requires User Intervention for FDA

Submitted by CB_Support Tuesday

EnvironmentEDR Sensor: 7.0.1 and laterApple macOS: 11.x, Big Sur SymptomsUser pop-up box appears wh...

EDR

EDR: Does EDR Support VDI for Linux Endpoints?

Submitted by CB_Support Tuesday

EnvironmentEDR Server:7.4+EDR Sensor: 7.x+Linux QuestionDoes EDR Support VDI for Linux Endpoints? ...

EDR

EDR: Solr 'Error' On Cluster Startup: '/etc/init.d/cb-enterprise: line 175: ((: Request to http://127.0.0.1:80...

Submitted by CB_Support Tuesday

EnvironmentEDR: Version 7.4.xEDR: Version 7.5.x SymptomsSolr 'error' observed on cluster startup: ...

EDR