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App Control: How Often Does the App Control Server Sync with the File Reputation Service?

Submitted by CB_Support 5 hours ago

EnvironmentApp Control Server: All Supported Versions QuestionHow Often Does the App Control Server...

App Control

EDR Container: Feeds Do not Import Successfully Into an Air-Gapped EDR Container Install

Submitted by CB_Support 7 hours ago

EnvironmentEDR Container:7.8.0Linux: All Supported SymptomsThere is no error message when attemptin...


EDR: Duplicate Key Value Violates Unique "constra_sensorbuild_version_and_architecture"

Submitted by CB_Support yesterday

EnvironmentEDR Server: All Versions SymptomsWhen running /usr/share/cb/cbcheck sensor-builds --upda...


CBC: Delay when opening network files

Submitted by CB_Support Tuesday

EnvironmentMicrosoft Windows 10, Microsoft Windows 11Apple MacOS:13.5.2Carbon Black Cloud Windows: ...

Carbon Black Cloud Endpoint Standard

Endpoint Standard: What Type of USB Devices Can Device Management be Used With?

Submitted by CB_Support Monday

EnvironmentEndpoint Standard Windows Sensor: and HigherEndpoint Standard MacOS Sensor:3.5....

Carbon Black Cloud Endpoint Standard

Carbon Black Cloud: What are some concerns with disabling the CRL check within the Sensor?

Submitted by CB_Support Monday

EnvironmentCarbon Black Cloud Windows Sensor: Version 3.3.x.x and HigherMicrosoft Windows: All Suppo...

Carbon Black Cloud Enterprise EDR

Carbon Black Cloud: How to un-quarantine isolated DNS server with no Alternate DNS Configured.

Submitted by CB_Support Friday

EnvironmentCarbon Black Cloud Console: All Versions Endpoint Standard SymptomsHow to un-quaranti...

Endpoint Standard

App Control: Are trusted directories crawled for Linux or MacOS agents?

Submitted by CB_Support Friday

EnvironmentApp Control agent: All versionsLinux: All supported versionsMacOS: All supported versions...

App Control

Carbon Black Cloud Sensor: Linux upgrade Failed with error "Software Upgrade process failed (Download Failure)...

Submitted by CB_Support a week ago

EnvironmentCarbon Black Cloud Linux Sensor: 2.15Linux:All Supported Versions Symptoms\var\opt\carbo...

Carbon Black Cloud Endpoint Standard Enterprise EDR