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Articles

Carbon Black Cloud: How To Enable Host-Based Firewall Per Policy

Submitted by CB_Support yesterday

EnvironmentCarbon Black Cloud Sensor: 3.9 and HigherHost-Based Firewall Feature Enabled ObjectiveEn...

Carbon Black Cloud Endpoint Standard

EDR Container: Edr-Docker exec cbdiag Stops Running and Asks for Password

Submitted by CB_Support Friday

EnvironmentEDR Container: All Supported SymptomsThe command #edr-docker exec cbdiag halts at asking...

App Control: SRS "Authentication Error. Please make sure your Parity Server is activated" Error When Attemptin...

Submitted by CB_Support Thursday

EnvironmentApp Control Server: All Supported Versions Symptoms"Authentication Error. Please make su...

App Control

App Control: How Often Does the App Control Server Sync with the File Reputation Service?

Submitted by CB_Support Thursday

EnvironmentApp Control Server: All Supported Versions QuestionHow Often Does the App Control Server...

App Control

EDR Container: Feeds Do not Import Successfully Into an Air-Gapped EDR Container Install

Submitted by CB_Support Thursday

EnvironmentEDR Container:7.8.0Linux: All Supported SymptomsThere is no error message when attemptin...

EDR

EDR: Duplicate Key Value Violates Unique "constra_sensorbuild_version_and_architecture"

Submitted by CB_Support Wednesday

EnvironmentEDR Server: All Versions SymptomsWhen running /usr/share/cb/cbcheck sensor-builds --upda...

EDR

CBC: Delay when opening network files

Submitted by CB_Support Tuesday

EnvironmentMicrosoft Windows 10, Microsoft Windows 11Apple MacOS:13.5.2Carbon Black Cloud Windows: ...

Carbon Black Cloud Endpoint Standard

Endpoint Standard: What Type of USB Devices Can Device Management be Used With?

Submitted by CB_Support Monday

EnvironmentEndpoint Standard Windows Sensor:3.6.0.1897 and HigherEndpoint Standard MacOS Sensor:3.5....

Carbon Black Cloud Endpoint Standard

Carbon Black Cloud: What are some concerns with disabling the CRL check within the Sensor?

Submitted by CB_Support Monday

EnvironmentCarbon Black Cloud Windows Sensor: Version 3.3.x.x and HigherMicrosoft Windows: All Suppo...

Carbon Black Cloud Enterprise EDR