All Products: Does Carbon Black Support assist in Incident Response?

All Products: Does Carbon Black Support assist in Incident Response?

Environment

  • All Products: All Supported Versions
    • Carbon Black Cloud
    • App Control
    • EDR

Question

Can Carbon Black Support help when performing incident response investigations?

Answer


Additional Notes

  • Support may assist in determining if the tool failed to identify or block an issue, but will not assist in finding and removing attacks
  • How to locate an IR partner

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Creation Date:
‎06-28-2019
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