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App Control: 500 Errors When Trying to Login Via SAML

App Control: 500 Errors When Trying to Login Via SAML

Environment

  • App Control Console: All Supported Versions
  • SAML

Symptoms

  • Seeing SAML 500 error when trying to login with OKTA or another SAML Integrations
  • PHPErrors.log may show error "Received an assertion that is valid in the future. Check clock synchronization on IdP and SP"

Cause

This can happen if the systems clocks are off between the SAML and App Control Server

Resolution

Confirm that the App Control Server clock matches SAML

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Creation Date:
‎10-28-2020
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