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IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!
App Control: After Updating the Rules Installer Agents Report Helthcheck - Agent has no active yara rules
Environment
App Control Server: 8.9.x
App Control Agent: All Supported Versions
Symptoms
Receiving a subtype of 'Agent Health Check' with descriptions similar to:
Carbon Black App Control Agent detected a problem: Agent has no active yara rules Namespace[Classification] YaraVersion[42]. Options[00000003] TotalFailures[1] FailureId[875]
Cause
Issue with how the yara.bt9 file was compiled
Resolution
Upgrade to server 8.9.6+ where this issue has been resolved (EP-18115)
