Environment
App Control Server: All Supported Versions
Symptoms
After recent SSL certificate change when navigating to the System Configuration > Security tab page:
- The error "Certificate with specified thumbprint not found" is displayed
- The Server Certificate details are blank
Cause
The previous SSL certificate is still present in the database.
Resolution
- Open SQL Mgmt Studio with account that has permissions to make changes to the DAS database
- Execute the following query:
USE das; exec dbo.UpdateShepherdConfig @name='PrevSSLCertificateThumbprint',@value=NULL;
- Restart the App Control server service
- The updated certificate information should be available now in the console
