App Control: How to Change the Hostname of the App Control Server

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Environment

• App Control Agent: All Supported Versions
• App Control Server: All Supported Versions

Objective

Change the hostname of the App Control Server.

Resolution

1. Verify the DNS Server has been configured to send traffic from the old Server Address to the new Server Address.
2. Log in to the App Control Console and navigate to System Configuration > General > Edit.
3. Update the "Server Address" to match the new name.
4. Once the changes have been applied:
   • It is recommended to use a Subject Alternative Name.
   • The Agent Server Certificate will need to be updated.
   • The Certificate bound to Port 443 in IIS will need to be updated.
5. Existing Agents will continue to attempt to connect via the old Server Address, unless manually updated (Windows, Linux, macOS).

Additional Notes

• Agents will not use the new Server Address until they are either reinstalled or manually updated with the setserver command.
• An Agent Upgrade will not change the Server Address.

Related Content

App Control: Using the Subject Alternative Name Field When Generating a Certificate
App Control: How to Replace Server Certificate in Version 8.x and Higher
App Control: How To Bind a New Certificate to Parity Web Console in IIS
App Control: How to Update the Server Address or Port on an Agent (Windows)
App Control: How to Migrate the DAS Database to a New Server
App Control: How to Update the Server Address or Port on an Agent (Linux)
App Control: How to Update the Server Address or Port on an Agent (macOS)
App Control: How to Update the Server Address or Port on an Agent (Windows)