IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

App Control: How to Configure Default Application Pool

App Control: How to Configure Default Application Pool


  • App Control Server (formerly CB Protection): All Supported Versions
  • Microsoft Windows Server: All Supported Versions


Confirm the DefaultAppPool using the steps below


  1. Open IIS Manager
  2. Select the Application Pools under the Server Name
  3. DefaultAppPool should be used with App Control

Additional Notes

Custom Application Pools for App Control are not supported

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