Environment
- App Control Linux Agent: All Versions
- Red Hat: All Supported Versions
- CentOS: All Supported Versions
Objective
How to collect diagnostics after a Linux system crash
Resolution
- Please collect and zip the crash dump files that are written by default to: /var/crash
tar cvfz /tmp/crash-logs.tgz /var/crash
- If the vmcore files are missing, please verify that the Kdump service is active using steps in this KB
- Please check if the default path for writing crash logs has been modified in the config file: /etc/kdump.conf
- Collect the agent logs:
cd /opt/bit9/bin
./b9cli --capture /PATH/FILENAME.zip
- Output of the kernel version:
uname -r
Related Content