IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

App Control: Incorrect Licensing Information Displayed

App Control: Incorrect Licensing Information Displayed

Environment

App Control Console: 8.9x+

Symptoms

  • Inaccurate Computer counts on the Licensing tab of the System Configuration page
  • Only Windows Server OS reported
  • Hyperlink for Computer counts no longer displayed (Text Only)

Cause

  • Server Side Coding

Resolution

  • No current workarounds
  • Fix expected in 9.0 Server Release (Specific Release Version and Release Timeline has yet to be determined)

Additional Notes

This KB will be updated as soon as the release version and timeline becomes available

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Creation Date:
‎10-04-2023
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