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App Control: Installation on Remote SQL Server Fails With "A database script 'add_remote_user' needed" Error

App Control: Installation on Remote SQL Server Fails With "A database script 'add_remote_user' needed" Error

Environment

  • App Control Server: 8.8.x and Higher
  • Microsoft SQL Server: All Supported Versions

Symptoms

  • Installing App Control and pointing it to a Remote SQL Server with an existing DAS database
  • The existing DAS database is of an older version of App Control
  • The install fails with "A database script 'add_remote_user'"

Cause

The application is unable to upgrade the remote SQL database to the most recent version

Resolution

Either upgrade App Control before moving the database, or install the original version of App Control and then upgrade App Control to the desired version

Additional Notes

If the install has already failed then the database will need to be restored before another install is attempted

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Creation Date:
‎03-30-2023
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167
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