Environment
- App Control Server: All Supported Versions
- App Control Agent: All Supported Versions
- Third Party Security/Antivirus Product
Symptoms
- Agent or Server Exclusions have been added to third party product.
- Agent or Server still generating Tamper Protection Events.
Cause
There are a few potential causes in this situation:
- The exclusions in the third party product are incomplete.
- The endpoint has not yet received the exclusions in the third party product.
- The third party product is not honoring the exclusions.
Resolution
Additional Notes
- Tamper Protection is designed to protect the Agent or Server from unauthorized modification.
- Allowing processes to interfere with the operation of the Agent or Server could cause stability or security issues.
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