IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

App Control: Why Are Some Rules Unable To Be Modified or Reordered?

App Control: Why Are Some Rules Unable To Be Modified or Reordered?

Environment

  • App Control Agent: All Supported Versions
  • App Control Console: All Supported Versions

Question

Why is there no option to edit the criteria or rank of certain rules under Rules > Software Rules > Custom?

Answer

  • The Custom Rules table includes Internal rules linked to features found in other parts of the App Control Console, and cannot be enabled, disabled, modified, deleted or moved.
  • The order of Internal rules cannot be changed relative to each other, but non-Internal Custom Rules can be moved relative to Internal rules to better control how and when different rules are enforced.

Additional Notes

  • Internal Rules are enabled in other parts of the Console, mostly under the Device Control and Advanced tabs on the Edit Policy page.
  • An Internal rule will show as Enabled in the Custom Rules table if it is enabled in any Policy.

Related Content


Labels (1)
Tags (2)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎10-11-2023
Views:
163
Contributors