Environment
- CB Defense PSC Sensor: All supported Versions
- Microsoft Windows: All supported versions
- Apple macOS: All Supported Versions
- Linux OS: All supported versions
Objective
How to rule out CB Defense as a determinant in any issue being reported, as part of Sensor Troubleshooting
Resolution
- If the issue is still present when the Sensor is in Bypass, then uninstall the Sensor to once again confirm if the issue is still present
- If the issue is still present after the Sensor has been uninstalled, then CB Defense can be ruled out as a determinant in this case
- Consult with your IT Team (if need be) to let them know that CB Defense is not causing the issue
Additional Notes
- If the sensor is in bypass and an issue is still occurring, this is generally speaking, a sign that the CB Defense sensor may not be part of any issue being reported
- Uninstalling the sensor completely, will remove any doubt
- For additional info regarding the troubleshooting of CB Defense Sensors, please see the 'Related Content' link below
Related Content
