CB Defense: Local Mirror Update Servers No Longer Updating

[#1]

Environment

• CB Defense PSC Sensor: All versions
• CB Defense PSC Console: All versions
• Local Mirror configured

Symptoms

• The Local Mirror server has not been able to update Signature pack versions since August 1, 2019
• Tests to reach CB Update Servers fail
• The following error is reported in avupdate.log

  UPD: ERROR: No valid license was found

Cause

This is related to a known issue with Signature Pack updates 

Resolution

Please see the documents linked below for detailed steps to resolve the issue
 

For Local Mirror on Linux:
CB Defense: Local Mirror Update Servers Not Updating Since August 1 (Linux)

For Local Mirror on Windows:
CB Defense: Local Mirror Update Servers Not Updating Since August 1 (Windows)

Additional Notes

• The Signature Update service can be monitored at the Carbon Black Status page

Related Content

Endpoint Standard: Signature Pack Version Has Not Updated Since August 1, 2019
PSC Signature Pack Updates
CB Defense: Increased Network Bandwidth Usage For Signature Updates
CB Defense: How to Test Sensor Connectivity to CB Update Server