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CB PSC: Delay in Observation events

CB PSC: Delay in Observation events

Environment

  • CB PSC
    • CB ThreatHunter
    • CB Defense

Symptoms

  • Process data from today is available in the console
  • Observation events data has no new events for several days

Cause

Reports are being generated faster than they can be uploaded due to a crashing service. To reduce the sensor footprint, reports are pruned.

Resolution

  • Investigate the cause of the crash
  • If the sensor is involved, an API bypass for the path may be added as a workaround

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Creation Date:
‎11-13-2023
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