IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

CB PSC: Sending Email Notifications to a Distribution List

CB PSC: Sending Email Notifications to a Distribution List

Environment

  • CB PSC Web Console: All Versions

Objective

  • This document describes how to send email notifications to a distribution list

Resolution

There are 3 possible workarounds to send notifications to a distribution list:

  • Sign up every member of the distribution list as an Admin in Confer
  • Sign up the email address of the distribution list as an admin user in Confer and configure email notification to go that "user”
  • Set up a mailbox forwarding rule on one of the recipient user based on subject line or from Confer to a distribution list

Additional Notes

Currently, the product isn't designed to route email notifications to an arbitrary email address, it can only be configured to send email notifications to one or more registered Administrators.

Related Content


Was this article helpful? Yes No
100% helpful (1/1)
Article Information
Author:
Creation Date:
‎01-25-2019
Views:
820
Contributors