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CB Protection: How to verify a GetNextCertificateBatchToValidate loop

CB Protection: How to verify a GetNextCertificateBatchToValidate loop

Environment

  • CB Protection Server: All Supported Versions
  • Microsoft SQL Server: All Supported Versions

Objective

How to verify if a server is stuck in a certificate validation loop. 

Resolution

  1. Open SQL Management Studio as the Service Account
  2. Run the script:
    use das
    exec dbo.GetNextCertificateBatchToValidate;
  3. Save a copy of the returned results
  4. Wait 5 minutes
  5. Re-run the script in step 2
  6. If the list between the two results is the same, the device is likely in a certificate loop

Additional Notes

If your server is stuck in a validation loop, Open a case with Carbon Black Technical Support and provide the results of the scripts used. 

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Creation Date:
‎09-09-2020
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