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App Control: "Package Agent Disabled.msi Not Found" Error When Attempting To Download Installer Package

App Control: "Package Agent Disabled.msi Not Found" Error When Attempting To Download Installer Package

Environment

  • App Control Server: 8.0 and Higher
  • App Control Agent: All Versions

Symptoms

Receive "Package Agent Disabled.msi not found" error when attempting to download installer package in UI.

Cause

Possible corruption in existing installer package for the affected policy.

Resolution

  1. Recreate policy related to specific installer package.
  2. Reattempt download with new installer package.

Additional Notes

Also confirm "Enable Automatic Downloads" is enabled in the Disabled policy.

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Creation Date:
‎03-05-2019
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621
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