Environment
- App Control Server: 8.0 and Higher
- App Control Agent: All Versions
Symptoms
Receive "Package Agent Disabled.msi not found" error when attempting to download installer package in UI.
Cause
Possible corruption in existing installer package for the affected policy.
Resolution
- Recreate policy related to specific installer package.
- Reattempt download with new installer package.
Additional Notes
Also confirm "Enable Automatic Downloads" is enabled in the Disabled policy.