Knowledge Base

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IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Environment

CB Response Windows Sensor: 6.x and Higher
Microsoft Windows OS: All Supported Versions

Question

Does a sensor upgrade remove any files or folders from the "C:\Windows\CarbonBlack" directory on the endpoint?

Answer

No, the sensor upgrade will only replace the executable binaries, so files and folders will stay in place.

Article Information

Author:

Creation Date:

‎03-20-2020

Views:

311

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Knowledge Base

CB Response: Does a sensor upgrade remove any files or folders from the "C:\Windows\CarbonBlack" directory?

CB Response: Does a sensor upgrade remove any files or folders from the "C:\Windows\CarbonBlack" directory?

Environment

Question

Answer

EDR

Knowledge Base

CB Response: Does a sensor upgrade remove any files or folders from the "C:\Windows\CarbonBlack" directory?

CB Response: Does a sensor upgrade remove any files or folders from the "C:\Windows\CarbonBlack" directory?

Environment

Question

Answer

EDR

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