cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
IMPORTANT: Currently some Knowledge Base content may be unavailable. We are working diligently to restore these articles and appreciate your patience.

CB Response: How to generate Apple MacOS sensor report 6.1.3 and earlier

CB Response: How to generate Apple MacOS sensor report 6.1.3 and earlier

Environment

  • CB Response Mac Sensor: 6.1.3 and earlier
  • Apple MacOS: All Supported Versions

Objective

Generate a cbdiag report for an Apple MacOS endpoint running CB Response Sensor version 6.1.3 and earlier.

Resolution

  1. From a command line, execute:
sudo /Applications/CarbonBlack/sensordiag.sh

Additional Notes

  • The resulting file will be generated in the current working directory.
  • Resulting filename format:  sensordiag_(hostname)_(date).tgz 
  • Sensor reports under 25 MB can be attached directly to a Carbon Black Technical Support case. 
  • Files larger than 25 MB should be uploaded to CB Vault.

Related Content


Labels (1)
Tags (2)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎12-04-2018
Views:
331