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EDR: Sensor Version Missing on Console

EDR: Sensor Version Missing on Console

Environment

  • EDR Server: All versions

Symptoms

Available sensor versions don't show on console > sensor group settings > upgrade policy.

Cause

Server was unable to ingest the package

Resolution

  1. On server/master, run command 
    psql -d cb -p 5002 -c "select * from sensor_builds;"
  2. If the sensor version is returned, restart the services. If not, please continue to step 3
  3. Modify /etc/yum.repos.d/CarbonBlack.repo with the appropriate baseurl for the sensor version. baseurl can be found in the release notes
  4. Clean the yum cache
    yum clean all
  5. Download the installer 
    yum install --downloadonly --downloaddir=<path> <package name>
  6. Run the following command to install the package: 
    rpm -i --force <path to the downloaded rpm>
  7. Run the following command to make the new installation package available in the server console UI 
    /usr/share/cb/cbcheck sensor-builds --update

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Creation Date:
‎02-28-2019
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