IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

CB Response: Why am I seeing multiple hits per process in a search

CB Response: Why am I seeing multiple hits per process in a search

Environment

  • CB Response Server: 6.0.1 and above

Question

Why do multiple results sometimes appear for the same process when performing a process search in the CB Response Console?

Answer

For performance reasons, CB Response stores a single longer-running process as multiple documents which are called segments in our backend database.  Searches may provide hits on more or more segments of a process, resulting in multiple results in a process search.  You may select the "GROUP BY PROCESS" checkbox on the on the Process Search page in order to eliminate duplicate results that are associated with the same process if you are only interested in reviewing unique process results.
 

Labels (1)
Tags (2)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎09-09-2020
Views:
357
Contributors