IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Managed Detection: Are Events Monitored 24/7?

Managed Detection: Are Events Monitored 24/7?

Environment

  • Carbon Black Cloud: All Versions
    • Managed Detection

Question

Are events monitored 24/7 by the Managed Detection team?

Answer

Yes, Managed Detection is staffed 24x7 by Carbon Black threat analysts who prioritize alerts, analyze root cause, provide additional context, and proactively notify environments of high-severity threats

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‎09-09-2020
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