Cache.db-journal is corrupted

[#1]

Version

7.x

Issue

cache.db-journal is corrupted

Symptoms

Windows Event log shows:

Event ID: 55

Source: NTFS

"A corruption was discovered in the file system structure on volume ??.

The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x9f000000004561. The name of the file is "\ProgramData\Bit9\Parity Agent\cache.db-journal". "

Cause

Sector on the disk or the file itself could be corrupted or damaged.

Solution

Run chkdsk. If it comes back ok, follow the steps below to deleted the corrupted file

1. Open a command prompt and change directory to program files\bit9\parity agent
2. Run the following commands in order:
   

   dascli password <CLI password here>
   dascli tamperprotect 0
   net stop parity
   fltmc unload paritydriver
   del /f c:\programdata\bit9\parity agent\cache.db-journal
   fltmc load parity driver
   net start parity
   dascli status (verify that tamper protect is showing as Enabled)

3. Verify that a new cache.db-journal is created