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Carbon Black Cloud: Internal IP Address Is Not Generated For 3.6.0.1719

Carbon Black Cloud: Internal IP Address Is Not Generated For 3.6.0.1719

Environment

  • Carbon Black Cloud Web Console: All Versions
  • Microsoft Windows: All Supported Versions
  • Carbon Black Cloud Windows Sensor: 3.6.0.1719

Symptoms

  • After installation of the 3.6.0.1719 sensor the Internal IP address is not visible on the Endpoints page. 
  • 3.5 and older sensors do show internal IP

Cause

There is an issue with the 3.6.0.1719 sensor

Resolution

A fix for the issue will be addressed in the  3.6.0.1897 release

Additional Notes

The issue is with new installs only. Sensor upgrades from previous versions are not affected by this.

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Creation Date:
‎10-19-2020
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