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IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Environment

Carbon Black Cloud: All Versions

Symptoms

Using leading Wildcard in Alerts Tab doesn't fetch any results and end up giving error "Alerts could not be retrieved"

Cause

This is working as per design

Resolution

Leading Wildcard search in Alerts Tab is currently not supported
This article will be updated once the option is available in the console

Knowledge Base

Carbon Black Cloud: Leading Wildcard Searches in Alerts Tab Getting Error "Alerts could not be retrieved"

Carbon Black Cloud: Leading Wildcard Searches in Alerts Tab Getting Error "Alerts could not be retrieved"

Environment

Symptoms

Cause

Resolution

Related Content

Carbon Black Cloud

Endpoint Standard

Enterprise EDR

Knowledge Base

Carbon Black Cloud: Leading Wildcard Searches in Alerts Tab Getting Error "Alerts could not be retrieved"

Carbon Black Cloud: Leading Wildcard Searches in Alerts Tab Getting Error "Alerts could not be retrieved"

Environment

Symptoms

Cause

Resolution

Related Content

Carbon Black Cloud

Endpoint Standard

Enterprise EDR

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