Environment
Carbon Black Cloud Console: All Versions
Objective
- Email invites are not being received by new user
- None of the known new user email issues here were the cause
Resolution
Engineering currently investigating
Additional Notes
Potential workaround:
- Try adding email address with varying case sensitivities
- e.g. instead of john.doe@example.com, try adding JOHN.doe@example.com OR JOhn.doe@example.com, etc.
- The emails being sent will come from the email mentioned here
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