IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Carbon Black Cloud: Vulnerability Management Not Available

Carbon Black Cloud: Vulnerability Management Not Available

Environment

  • Carbon Black Cloud Console: All Versions

Symptoms

  • In-Product Notification (IPN) received
    Vulnerability Management for Endpoints Now Available
    
    Vulnerability Management for endpoints is now available. Identify risks in your environment and mitigate exploitable vulnerabilities for endpoints running the Windows 3.6+ and Linux 2.9+ sensors.
  • Unable to see/find Harden > Vulnerabilities in left-navigation menu

Cause

Vulnerability Management has not yet been enabled for the organization, or the organization is not entitled to this feature with current purchased products

Resolution

See the Vulnerability Management announcement on the UeX for more details

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Creation Date:
‎08-20-2021
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