Environment
- Cb Defense Web Console: All Versions
- Cb Defense Sensor: All 2.x + versions
- Microsoft Windows: All Supported Versions
- Certificate with Japanese characters in its Common Name (Subject) added to Cert Whitelist
Symptoms
- Run Application signed by the Cert with Japanese characters in its Common Name (Subject)
- Observe that Sensor does not apply LOCAL_WHITE reputation to files signed by the Cert
Cause
There is a backend issue that is being investigated.
Resolution
- To workaround this issue, only utilize Cert Whitelisting for files that are not signed by certificates with Japanese characters in the Common Name.
- Alternatively, you can also whitelist files by Hash or create an Allow and Log permissions rule for the file(s). See Cb Defense: Methods to Whitelist Applications
Additional Notes
- This article will be updated when a solution for this issue has been identified
- Internal Reference: DSEN-3061
Related Content
Cb Defense: Methods to Whitelist Applications
Cb Defense: How to whitelist or blacklist a hash
Cb Defense: How to Utilize Certs Whitelist Feature
Cb Defense: How to Utilize IT Tools Whitelist Feature
Cb Defense: Difference in whitelisting by hash versus Certs or IT Tools
