To upload a large file (several GB in size) from a Linux environment to Support for troubleshooting.
Collect the md5sum of the original file and send to Support.
Split the file into smaller sized chunks. In the example below, we split large.file into several 1G sized files named file_split<filenum> - file_split00, file_split01, etc. All of these files would be stored in your current directory. Files can be split into smaller sizes by substituting the G multiplier with the preferred size, such as MB or M.
split -b 1G -d large.file file_split
If sending this to support, collect the md5sum of each split and send to Support.
If this is for a Cb Response server, you can upload the files directly to our Carbon Black Alliance server by running the following: