Version
All.
Topic
This document describes how to change the IP version used by the Bit9 Server to Bit9 Agent communication. If your Windows Server is configured with a higher precedence for IPv6, Bit9 Agents will attempt to connect via IPv6 first. This solution provides information on how to modify these settings to force your Windows Server to prefer a connection using IPv4 instead.
Steps
Bit9 Server to Agent connectivity is controlled by the IPv6 prefix table of your Microsoft Server installation. Since this is purely a Microsoft Server configuration, we recommend contacting the vendor for instructions. A helpful article by Microsoft is provided in the Important Note(s) section of this solution. You will need to determine what configuration change fits your environment: disable IPv6 or prefer IPv4 over IPv6.
After IPv4 precedence is established, a restart of the Bit9 Services (Bit9 Server and Reporter) is necessary.
Important Note(s)
How to disable IPv6 or its components in Windows
