Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

EDR: 7.6.0 - 7.6.1 Threat Intelligence Feeds are Blank and Infinite Spinning Wheel

EDR: 7.6.0 - 7.6.1 Threat Intelligence Feeds are Blank and Infinite Spinning Wheel

Environment

  • EDR Console: 7.6.0 - 7.6.1

Symptoms

When navigating to the Threat Intelligence page, some feeds are blank and a spinning wheel continues indefinitely.

Cause

5 star rated feeds are not able to load

Resolution

  1. Log into terminal/ssh to the backend of the primary server
  2. Run the following command to set the affected feeds to a rating of 4
    psql -p 5002 cb -c "update alliance_feeds set local_rating = 4 where local_rating = 5;"

Additional Notes

  • Correction in CB-38345 for 7.6.2
  • Restart of services is not required. 

Labels (2)
Was this article helpful? Yes No
100% helpful (1/1)
Article Information
Author:
Creation Date:
‎02-17-2022
Views:
318
Contributors