IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

EDR Cloud IP approving (/api/approvedlist/entries) using CIDR notation fails with 400 Bad Request

EDR Cloud IP approving (/api/approvedlist/entries) using CIDR notation fails with 400 Bad Request

Environment

  • EDR Server: 7.7.0
  • Hosted EDR: 7.7.0

Objective

Using the REST API (/api/approvedlist/entries) to add CIDR IP ranges fails with a "400 Bad Request" error. For example: 

[root@localhost]# curl -k -X POST "https://FQDN/api/approvedlist/entries" -H "X-Auth-Token:`psql -d cb -p 5002 -t -c 'select auth_token from cb_user where id = 1;'`" -H  "Content-Type: application/json" -d "{\"ipaddr\": \"1.2.3.4/24\"}"
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">
<title>400 Bad Request</title>
<h1>Bad Request</h1>
<p>The browser (or proxy) sent a request that this server could not understand.</p>

Resolution

Workaround:

1. Insert a new CIDR IP range directly into the Postgres database, replacing <x.x.x.x/y> with your IP range:
psql -d cb -p 5002 -c "insert into nginx_approvedlist (ipaddr) values ('<x.x.x.x/y>');"
2. Repeat step 1 for each IP address or CIDR IP range to be added.
3. Restart the cluster to make changes take effect.
/usr/share/cb/cbcluster stop
/usr/share/cb/cbcluster start
4. You can validate that the IP range was added to the nginx approved list by reviewing this file:
cat /var/cb/nginx/props/nginx.runtime.ipfilters.prop

Additional Notes

  • The REST API (/api/approvedlist/entries) can still be used with single IP addresses in EDR Server 7.7.0.
  • For Hosted EDR customers, please open a case with VMware Carbon Black Technical Support to implement the workaround above on your behalf, until the issue (CB-39972) is fixed in a future release.

Labels (1)
Tags (2)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎07-28-2022
Views:
254
Contributors