Knowledge Base

Access official resources from Carbon Black experts

IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Environment

EDR Server: All versions

Question

Does the Duo two-factor authentication service fail open or fail close?

Answer

The Duo service fails closed. If Dou communication is not available, the EDR servers require local access.

Additional Notes

If the Duo service is not available, local access to the EDR server allows the service to be temporarily disabled by commenting the cb.conf variable TwoFactorAuthCallbackModulePath and restarting services.

Knowledge Base

EDR: Does the Duo Service Fail Open or Fail Close?

EDR: Does the Duo Service Fail Open or Fail Close?

Environment

Question

Answer

Additional Notes

Related Content

EDR

Knowledge Base

EDR: Does the Duo Service Fail Open or Fail Close?

EDR: Does the Duo Service Fail Open or Fail Close?

Environment

Question

Answer

Additional Notes

Related Content

EDR

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