IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

EDR: How to Disable Tamper Protection Locally On the Windows Sensor

EDR: How to Disable Tamper Protection Locally On the Windows Sensor

Environment

  • EDR Windows Sensor: 7.2 and higher
  • Windows 10 v1703 (Desktop) and higher
  • Windows Server 2016 v1709 (Windows build 15163) and higher

Objective

How to disable tamper protection locally on the Windows sensor

Resolution

Console
  1. Log into the console
  2. Go to the sensors page
  3. Click the group that the sensor resides in
  4. Select the edit icon
  5. Expand the Advanced tab and find the "Tamper Overrride Password" 
  6. Click show to get the current. Also check for the history of passwords if this sensor has not connected since the last password change
Sensor Side
  1. Open CMD as an Administrator
  2. Run the following command with the password obtained above
    C:\Windows\CarbonBlack\CbEDRCLI.exe <override_password>

Related Content


Labels (2)
Tags (3)
Was this article helpful? Yes No
100% helpful (1/1)
Article Information
Author:
Creation Date:
‎10-25-2023
Views:
591
Contributors