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EDR: How to uninstall the CB Response sensor via command line (MSI Installation media only)

EDR: How to uninstall the CB Response sensor via command line (MSI Installation media only)

Environment

  • EDR Sensor: All Versions
  • Microsoft Windows: All Supported Versions

Objective

  • How to uninstall the EDR sensor via command line.
  • This is only applicable to EDR sensors which were installed with the the 'MSI' package and not the 'EXE' package.

Resolution

  1. Open an elevated command prompt.
  2. Open regedit.exe
    • Navigate to the following registry hive to retrieve the 'MSIUninstallString'
      • HKEY_LOCAL_MACHINE\SOFTWARE\CarbonBlack
  3. Double click on the 'MSIUninstallString' and copy the value.
  4. Paste the value in the elevated command prompt and press enter.

Additional Notes

  • Alternatively you can query the 'MSIUninstallString' via the same command prompt by executing the following command.
    • reg query "HKEY_LOCAL_MACHINE\SOFTWARE\CarbonBlack" | findstr "MSIUninstallString"

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Article Information
Author:
CB_Support
Creation Date:
‎09-09-2020
Views:
1953
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