Environment
- EDR Server: All Supported Versions
- Unified View: All Supported Versions
- Saml Identify Provider configured
Symptoms
- Login Failure
- EDR Server: Error in /var/log/cb/coreservices/debug.log
- UV Server: Error in /var/log/cb/uvservices/debug.log
- Stack trace in debug.log shows:
saml2.validate.ToEarly: Can't use response yet
Cause
Significant time difference between EDR/UV server and IDP server causes SAML connection to fail
Resolution
- Sync system time between IDP server and EDR/UV server
- Consider setting up a NTP (network time protocol) sync on Linux OS
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