Environment
- EDR Sensor: 7.2.1.17664
- MSI Install Package
Symptoms
- Errors when running msiexec.exe /qn /i cbsetup.msi /L*V msi.log
-
MSI (s) (D0:58) [14:36:12:842]: SECREPAIR: Failed to open the file:C:\Users\user1.TEST\Downloads\CarbonBlackGPOInstaller-7.2.1.17664-7-2-1\removeuninst.vbs for computing its hash. Error:2
MSI (s) (D0:58) [14:36:12:842]: SECUREREPAIR: Failed to CreateContentHash of the file: removeuninst.vbs: for computing its hash. Error: 2
MSI (s) (D0:58) [14:36:12:842]: SECREPAIR: Failed to open the file:C:\Users\user1.TEST\Downloads\CarbonBlackGPOInstaller-7.2.1.17664-7-2-1\MSICode.vbs for computing its hash. Error:2
MSI (s) (D0:58) [14:36:12:842]: SECUREREPAIR: Failed to CreateContentHash of the file: MSICode.vbs: for computing its hash. Error: 2
MSI (s) (D0:58) [14:36:12:842]: SECREPAIR: Failed to open the file:C:\Users\user1.TEST\Downloads\CarbonBlackGPOInstaller-7.2.1.17664-7-2-1\removesrcfiles.vbs for computing its hash. Error:2
MSI (s) (D0:58) [14:36:12:842]: SECUREREPAIR: Failed to CreateContentHash of the file: removesrcfiles.vbs: for computing its hash. Error: 2
MSI (s) (D0:58) [14:36:12:981]: Executing op: FileCopy(SourceName=MSICode.vbs,SourceCabKey=MSICode.vbs,DestName=MSICode.vbs,Attributes=0,FileSize=0,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=65535.65535.65535.65535,Language=0,InstallMode=58982400,,,,,,,)
MSI (s) (D0:58) [14:36:12:981]: File: C:\Program Files (x86)\CarbonBlack\GPOInstaller.7.2.1\MSICode.vbs; To be installed; Won't patch; No existing file
MSI (s) (D0:58) [14:36:12:981]: Source for file 'MSICode.vbs' is uncompressed, at 'C:\Users\user1.TEST\Downloads\CarbonBlackGPOInstaller-7.2.1.17664-7-2-1\'.
MSI (s) (D0:58) [14:36:12:981]: Note: 1: 2318 2: C:\Users\user1.TEST\Downloads\CarbonBlackGPOInstaller-7.2.1.17664-7-2-1\MSICode.vbs
MSI (s) (D0:58) [14:36:12:981]: Note: 1: 1308 2: C:\Users\user1.TEST\Downloads\CarbonBlackGPOInstaller-7.2.1.17664-7-2-1\MSICode.vbs
MSI (s) (D0:58) [14:36:12:981]: Product: VMware Carbon Black EDR Sensor -- Error 1308. Source file not found: C:\Users\user1.TEST\Downloads\CarbonBlackGPOInstaller-7.2.1.17664-7-2-1\MSICode.vbs. Verify that the file exists and that you can access it.
Error 1308. Source file not found: C:\Users\user1.TEST\Downloads\CarbonBlackGPOInstaller-7.2.1.17664-7-2-1\MSICode.vbs. Verify that the file exists and that you can access it.
MSI (s) (D0:58) [14:36:12:997]: Executing op: FileRemove(,FileName=C:\Program Files (x86)\CarbonBlack\GPOInstaller.7.2.1\MSICode.vbs,,)
Cause
7.2.1.17664 MSI installer package is missing the following files
- removesrcfiles.vbs
- MSICode.vbs
- removeuninst.vbs
Resolution
- Download missing vbs files here
- Checksums
| File | md5 | sha256 |
|---|
| Missing 7.2.1 MSI VBS Files.zip | 01954c5bd9a3de5d9dc3f52965d08c58 | 7ac6ec1039d606a8ef400dee883975274a3c64676e2c1f42f924bc522bc117f |
| MSIcode.vbs | 392cb1cd4b2095f7b7966b3fb658f7ac | 2930aa0f1a0795d54de65eefd52ad35451300cf3160abecf2ca1c2e1a9d8cfda |
| removesrcfiles.vbs | a82dece3b00931114864f5696e09f1cc | 02406d28cf7e1721156e406e4d35e7213d7fabf4edf0b7202ccffedfed7ddd7c |
| removeuninst.vbs | fcd2be81bcf36cee015a2e34a7ab07c4 | 7ce019e9244355ef48818e324e627da0b1b6c5d4a90005240fcda79a44d4d804 |
| VBS File Notes.txt | 9fb93697924e4c8fdf6a2eac104c50a1 | 554b43a3e1239239b376e546cf6983c95c9c11515bf94daae12b2926cbd21e71 |
- Copy the three vbs files into the MSI zip file or the directory to which it has been extracted
- Use msiexec to install
msiexec.exe /qn /i cbsetup.msi /L*V msi.log
Additional Notes
- This does not affect the .exe installer/upgrader. This can be used instead of the workaround for individual installs.
- Right-clicking on the cbsetup.msi file and selecting 'Install' may not work once files are replaced
- Use the CarbonBlackClientSetup.exe file in the same directory for a GUI-based install.
- This will be fixed in future release versions of the sensor
