Environment
- EDR Server: All Supported
- Linux Server: All Supported
Objective
After stopping and then trying to start cb-enterprise the process may still fail. Where can go to find out what happening?
Resolution
1. Verify the status of each of the services by running the following command
#/usr/share/cb/./cbservice cb-enterprise status
The results of the above command should show if the service is running or stopped
2. If a service shows as stopped then proceed to review the startup log
Each service has a startup log that gets written to in the following location /var/log/cb/<service_name_relevant>
For Example:
cb-pgsql logs to /var/log/cb/pqsql/startup.log
The log naming convention for each service is not the same, but they will have "startup" in the name
3. Another technique to help troubleshoot which service is failing is to tail the supervisord log
For Example:
#tail -f /var/log/cb/supervisord/supervisord.log
This should be done from a separate console instance than the one used to stop and start the services
Additional Notes
For a list of Server Services and their starting order see
here Related Content
